Effective Date: August 01, 2025

Our Privacy Promise

Hello is built with privacy by design. We collect minimal data, store nothing permanently, and use no tracking or cookies. Your calls are peer-to-peer, meaning your video and audio go directly between participants, not through our servers.

What Information We Collect

• Your name - You provide a display name when joining calls
• WebRTC connection data - Technical data needed to establish peer-to-peer connections (IP addresses, connection details)
• Access logs - Basic server logs for technical maintenance and security

How We Store Your Information

• Your name - Stored locally in your browser only, never sent to our servers
• WebRTC data - Temporarily stored on our servers only while you're connected to a channel
• Access logs - Stored on our servers for 7 days, then automatically deleted

When Data Gets Deleted

• Immediately - WebRTC connection data is deleted as soon as you leave a call
• 7 days - Access logs are automatically deleted after 7 days
• When you clear browser data - Your stored name is deleted if you clear your browser's local storage

What We Don't Do

• No call recording - We never record, store, or monitor your video/audio calls
• No tracking - We don't use tracking pixels, or behavioral tracking
• No cookies - We don't set any cookies on your device
• No data selling - We never sell, rent, or share your information with third parties
• No permanent accounts - We don't create user profiles or store account information

Third-Party Services

Hello uses minimal third-party services:

• Domain hosting - Our domain and hosting providers may have their own logs
• STUN/TURN servers - Used to help establish peer-to-peer connections when needed

Embedded Calls

When Hello is embedded on other websites:

• The host website's privacy policy applies to their site
• Hello's privacy practices remain the same within the embedded frame
• We don't share data with the host website

Open Source Transparency

Hello is open source software. You can review our code, data practices, and privacy implementation at https://github.com/vasanthv/hello.

Data Security

• Encrypted connections - All data is transmitted over HTTPS
• Peer-to-peer encryption - WebRTC provides built-in encryption for your calls
• Minimal attack surface - We store almost no data, so there's little to compromise

Your Rights

• Access - You can see what name you've stored by checking your browser's local storage
• Delete - Clear your browser data to remove your stored name
• Portability - Your name is stored locally and easily transferable
• No profiling - We don't create profiles, so there's nothing to correct or update

Children's Privacy

Hello is intended for users 13 and older. We don't knowingly collect information from children under 13. If you believe a child has used Hello, please contact us.

International Users

Hello works globally. Your WebRTC data may be processed in the country where our servers are located, but it's deleted immediately when you leave calls.

Changes to This Policy

We may update this privacy policy. We'll post changes here and update the date above. Continued use means you accept any changes.

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Privacy first. Always.